Returns & Exchanges

At Medik8, we want you to be completely satisfied with your skincare journey. If for any reason you are not happy with your purchase, we offer a 30-day return policy for products in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Package Your Items

  Carefully pack the items in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship Your Return

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once your return is received and inspected, we will process your refund to the original payment method within 7-10 business days.